Support & FAQ

FLEXSuite^™ is the family of desktop applications built by FLEXEC Advisory LLC: BudgetFLEX^™, ProjectFLEX^™, crmFLEX^™ and BinderFLEX^™. Each app is standalone — you buy only the one you need — but they all share the same promises: a one-time purchase, local-first data, and no telemetry.

All four are shipping. BudgetFLEX^™ and ProjectFLEX^™ are available as a direct download and through the Apple App Store and Microsoft Store. crmFLEX^™ and BinderFLEX^™ are available as a direct download.

No. Every FLEXSuite^™ app installs, licenses and runs completely on its own. There is no hub app, no shared account, and no bundle requirement.

macOS and Windows. Each FLEXSuite^™ app is a native desktop application, not a browser tab in a wrapper.

On your device. FLEXSuite^™ apps are local-first: your files, records and documents stay in local storage on the machine you installed on. There is no forced cloud sync and no account required to run a Base or Pro license.

No. There is no telemetry, no analytics beacon and no behavioral tracking anywhere in the suite. The only thing a FLEXSuite^™ app contacts our servers for is confirming your license.

Yes. Offline is the normal state, not a degraded one. An internet connection is only needed occasionally for license validation and to download updates.

Yes. Because your data never leaves your machine, we cannot recover it for you. We recommend including your app data folder in whatever backup routine you already use, such as Time Machine, File History or a cloud drive of your choosing.

Each product offers a Base tier and a Pro tier, both one-time purchases. Base is the full core application; Pro adds the advanced, power-user capabilities of that product. Neither expires, and neither requires an account.

Only the optional Cloud tier, offered where a product genuinely needs shared infrastructure for multi-user work: sync across people, shared records and team permissions. Running a server for other people costs money every month, so that tier is honestly priced as a subscription. It is never required to keep using Base or Pro.

A license may be activated on up to five devices you own or control. See the Terms of Service for the full grant.

Maintenance and fix updates for the version you bought are included. Major new versions may be offered as a separate purchase or a paid upgrade, and you are never forced to move — the version you paid for keeps working.

Direct purchases are handled by Paddle as merchant of record, which also handles applicable sales tax and VAT. App Store and Microsoft Store purchases are handled by Apple and Microsoft respectively.

Yes. Direct purchases are covered by a 30-day money-back guarantee. Purchases made through the Apple App Store or Microsoft Store follow that store's own refund process.

Open the product site for the app you want, choose a tier on its pricing page, and complete checkout. You receive a license key by email along with the download for macOS or Windows. Install, enter the key once, and you are running.

Trial availability is set per product — check the pricing page on that app's own site. The 30-day money-back guarantee on direct purchases also lets you try an app in earnest with no risk.

Install the app on the new machine and enter the same license key. If you have hit the device limit or need an activation reset, email us and we will clear it.

Email support@flexec.com for licensing, installation, billing and refunds. For how-to and feature questions, start with the product's own site, which carries the detailed documentation and release notes.